A 99.9% Server Uptime
We have built our website hosting platform using reliable hardware and strongly modified software. Our admins have installed a customized version of Security–Enhanced Linux on all our physical servers to ensure maximum protection and dependability. We’ve set up several anti–DDoS devices together with highly effective firewalls to make sure our internal network is invincible and secure.
Our website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee remains unchanged.
A 99.9% Network Uptime
To be able to supply a top–class hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our very own custom network to ensure a hypersonic connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you select: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your money at risk, you cannot feel really safe. That is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our service or if you would like to get a more robust hosting solution, like a VPS servers or even a dedicated servers – we will give you a full refund, without any obscure fees or repayment charges.
24/7 Technical Support
When you have a hosting company, your technical support engineers are of principal importance. That’s why we have diligently assembled a highly capable team of customer service technicians, each with many years of expertise behind his back. With their help, we offer 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All support tickets are answered within one hour and our average support ticket response time is well under twenty minutes!