1 hour ticket response
We are focused on supplying a swift and appropriate answer to each client support ticket sent by a customer. Our skillful customer service team members will examine your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average response time has proved to be 20 minutes.
An Exceptional Client Care Service
We have a team of web hosting support technicians who will be happy to answer all your requests every time you require assistance. Almost all our techs have lots of years of experience in the website hosting industry, which means that you can constantly depend on rapid and elaborate answers to your problems.
An Easy–to–Navigate Help Section
Included in the Hosting Control Panel is an easy–to–browse Help Center section, which includes a variety of information sources. You can browse through a frequently updated knowledge base featuring web hosting account administration articles and site management articles, watch the how–to video tutorials or explore the F.A.Q. section.