Lots of persons who begin using their very first hosting account, or switch companies, often have questions with regard to how particular things are done or have difficulty setting up different things such as emails, website settings, and so on. That is why, lots of hosting providers have prepared documentation with frequently asked questions and problems in order to help their clients get info quickly and seamlessly. As a result, the customer support staff can devote more time to actual issues that given customers may be encountering, since the solution for the smaller things will be available on the World Wide Web and customers will be able to deal with them without contacting the help desk support team. Having detailed documentation is truly important, particularly for new users without any previous experience at all, because the hosting service entails an abundance of features and many individuals can become baffled about what action to take. A good information repository can both help you execute the procedures that you need and learn how the hosting service functions as a whole.
Extensive Online Documentation in Website Hosting
If you purchase a website hosting
package from our company, you’ll be supplied with access to our in-depth online documentation where you will find info about practically everything associated with our hosting services. The topics vary from how to set up an e-mail address on your telephone, to how to accomplish various things using an .htaccess file. The articles themselves are written in a simple-to-understand way and offer in-depth guidelines on how to execute a given task within your Hepsia hosting Control Panel. You can also find information that is not directly connected with Hepsia, for instance one that concerns apps on your desktop PC. The full collection of articles will be available in the Control Panel’s Help section, but the ones that are applicable to a given section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you will be able to become aware of more or less everything connected to your account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers
include an elaborate article repository where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we have received from our clients throughout the years and, as a result, our articles tackle specific issues that you might encounter and suggest the easiest means of solving them, for example getting a 500 Internal Server Error message or being unable to send emails from your personal computer even though you have the right outgoing mail server settings. The articles are available in each single section of the Control Panel and you can check them at any moment. They can help you enlarge your knowledge not only about our services, but also about the web hosting field in general, as they offer step-by-step instructions and general info such as what cron jobs or file access permissions are.